Shipping Policy
Welcome to hello, Beads! We know you’re excited to receive your order, and we’re committed to ensuring your products arrive in perfect condition.
Shipping Methods
We primarily use USPS, SF, EMS, DHL, and local carriers for shipping.
Shipping Destinations
Currently, we ship to the United States, United Kingdom, Singapore, Australia, Canada, and Japan. We look forward to expanding to more countries in the future.
Free Shipping
We’re pleased to offer free shipping on all orders over $49!
Processing & Delivery Time
• Processing Time: Orders are typically processed and shipped within 1-2 business days.
• Delivery Time: Estimated shipping time is 7 to 10 business days.
We take extra care in packaging to ensure your products arrive safely. If you receive a damaged item, please contact us immediately.
Order Tracking
Once your order has shipped, you’ll receive an email with a tracking number to monitor its journey.
Shipping Insurance
All orders are insured against damage during shipping. If your order arrives damaged, please contact us within 72 hours to initiate a claim.
Customs & Duties
For international orders outside the countries listed above, customers may be responsible for customs duties or taxes imposed by their country. These charges are not included in our product or shipping prices. We recommend checking with your local customs office for more details.
Contact Us
If you have any questions about our shipping policy, feel free to contact us at info@hellobeads.com.
Thank you for choosing hello, Beads! We appreciate your support and are committed to delivering your order safely and efficiently.